Terms of Service

Agreement to Terms

By accessing and using our Kyrgyzstan e-visa application service, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

We provide an online platform to assist with Kyrgyzstan e-visa applications. Our service includes:

• Online application form completion assistance
• Document review and verification
• Application submission to relevant authorities
• Status tracking and updates
• Customer support throughout the process

User Responsibilities

As a user of our service, you agree to:

• Provide accurate and truthful information
• Submit genuine and valid documents
• Comply with all applicable laws and regulations
• Pay all applicable fees in a timely manner
• Respect the intellectual property rights of our service

Service Limitations

Please understand that:

• We are not a government agency and cannot guarantee visa approval
• Final visa decisions are made by Kyrgyzstan immigration authorities
• Processing times may vary due to factors beyond our control
• Additional documentation may be requested by authorities

Refund Policy

Our refund policy includes:

• Full refund if application is not submitted due to our error
• Partial refund for cancelled applications before submission
• No refund for applications rejected by authorities due to applicant error
• Service fee refund if visa is rejected due to our processing error

Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws. Your information is used solely for visa application purposes and is not shared with third parties except as required for processing your application.

Limitation of Liability

Our liability is limited to the service fees paid. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our service or visa application outcomes.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our service constitutes acceptance of modified terms.

Contact Information

For questions about these terms, please contact us at:

• Email: [email protected]

Last updated: September 2025